Tutorials – Welcome to Azym

How to check whether the cPanel ports are open

You may experience issues with the non-standard HTTP ports cPanel works with. Usually, cPanel can be opened via:

https://yourdomainname.com/cpanel
https://yourdomainname.com:2082
https://cpanel.servername.com

Sometimes local firewalls allow only access to sites on port 80. In such cases, use the last URL. Note that the third address is a web based proxy which provides you with the option to access your cPanel via the default HTTP port 80. We have set this extra service for our customers whose Internet Service Providers block ports 2082 and 2083.

You may experience issues with the non-standard HTTP ports cPanel works with. Usually, cPanel can be opened via:

https://yourdomainname.com/cpanel
https://yourdomainname.com:2082
https://cpanel.servername.com

You may check if the ports are blocked executing the following commands:

If you are running Windows do the following:

Click Start
Click Run
Type cmd
Type telnet yourdomainname.com 2083
Type telnet yourdomainname.com 2082

If you are running Linux do the following:

Start your Linux/Mac OS console terminal
Type telnet yourdomainname.com 2083
Type telnet yourdomainname.com 2082

If the port is not blocked the results should look like the following one. Trying IP_of_the_server ( 10.10.10.10 for an example )…

Connected to servername.com.Escape character is ‘^]’.

Different results will mean that the port is blocked and you should use the web proxy link provided above.

cPanel Databases Tutorial

The Databases section allows you to create MySQL and PostgreSQL databases and users, to modify databases and access to them. SQL stands for Structured Query Language. SQL is an international standard in querying and retrieving information from databases. PostgreSQL is an object-relational database management system. MySQL is essentially an SQL server – it responds to requests for information that are written in SQL. You can communicate with MySQL using a wide variety of programming languages (PHP being one of the most common). MySQL is Open Source software and free for use. There are several tools in the cPanel Database section:

How to create a backup of your site and restore it?

You can create a backup of your site quite easily. Account backups can be performed using the cPanel -> Backups functionality for your hosting account. If your account is not too big in size (under 500Mb) you can perform a full account backup just with one click.

If the account is too large (over 500Mb) for the full automatic backup the files and the databases should be backed up separately. In this case you would need to know what your web site consists of and thus what should be backed up/restored. Sites consist of files and databases. You must take care of them all if you want to have your site exactly the way it has been before.

How to backup/restore your files?

In order to backup your files, you should download all the files from your public_html folder to your computer using your favorite FTP client. After that you can easily upload back the files to your hosting account and your website will be restored.

How to backup/restore your database?

Once having all the files on your computer, you should make a dump of your MySQL database. Click here to learn how to backup/restore your MySQL database.

You may also request an affordable backup creation of your whole account by posting a ticket from the Exclusive Professional Services tab inside your Help Desk area.